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Senior Universal Banker

Union City, NJ 07087

Posted: 01/29/2024 Employment Type: Direct Hire Job Category: Customer Service Representative/Call Center Job Number: 9147

Job Description


HumanHire has partnered with a growing banking institution that has been in business for 50+ years in search of a Senior Universal Banker for their office in Union City, NJ.

We are seeking candidates with 2-3 years of experience as a Universal Banker.

What we offer:
  • Position: Senior Universal Banker
  • Location: Union City, NJ
  • Salary: $47,000-49,000 per year
  • Schedule: Monday-Friday, 9AM-4PM
  • Benefits: Health, Vision, Dental, PTO, 401K

Responsibilities:
  • Identify customer needs to tailor solutions and offer bank products, services, & recommendations
  • Build and maintain relationships with new and existing clients
  • Respond to customer inquiries via phone, email, mail, and in person, following up as necessary
  • Process transactions, wire transfers, & other electronic services, manage cash vault activities, balance cash draws, and open & close branch vaults
  • Onboard customers and open new accounts
  • Monitor teller cash levels and identify teller discrepancies & daily settlements
  • Resolve complex issues relating to customer transactions
  • Assist management with reports and monitoring the daily tasks & operations for bankers and tellers
  • Reach out to prospective clients & customers to drive business by making calls, visits, and attending events
  • Lead, train, and guide tellers, bankers, and customer service reps

Requirements:
  • 2-3 years of experience as a Universal Banker required
  • High school diploma or equivalent
  • Bilingual Spanish is a plus!
  • Exceptional written & verbal communication and mathematic skills
  • Strong technical skills with working knowledge of Microsoft Office programs
  • Clear communicator with interpersonal skills
  • Self-motivated with the ability to lead and coach others

If you're interested in learning more, please apply to this posting with your resume for immediate consideration. If qualified, a recruiter will be in contact within 48 hours. Thanks!

If this is not the ideal position for you but you are still interested in hearing about what other job opportunities are available in your area, please visit www.humanhirellc.com!

HumanHire is a national executive search and staffing firm who with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions:
  • Human Resources
  • Customer Service
  • Administration
  • Finance & Accounting
  • Operations
  • Executive Search
  • Non-Clinical Healthcare
  • Information Technologies
  • Supply Chain & Logistics
  • Legal
  • Real Estate
  • Sales & Marketing
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