Patient Communications Operator
23.00
Posted 06/26/2026
Direct Hire
Direct Hire
Job ID:
13621
Job Description
Patient Communications Operator (Bilingual Russian/English)
TEMP/TTH/DH: Direct Hire (DH)
Pay Rate: Starting at $23/hr
Benefits: Health Insurance (Day 1), Dental, Vision, Life Insurance, Short & Long-Term Disability, 401(k), PTO, 8 Paid Holidays (including 2 floating holidays)
Hours: Monday-Friday | 5 shifts per week, 8.5-hour shifts
Location: Ridge, NY
Job Summary:
The Patient Communications Operator serves as the first point of contact for patients by answering a high volume of incoming calls, assisting with inquiries, resolving issues, and accurately entering patient information into the system while maintaining HIPAA compliance. This position requires excellent customer service, communication, and computer skills, along with bilingual fluency in Russian and English.
Job Responsibilities:
- Answer a high volume of incoming patient calls.
- Respond to patient inquiries and resolve issues professionally.
- Enter and update patient information accurately in the computer system.
- Maintain patient confidentiality in accordance with HIPAA guidelines.
- Provide exceptional customer service over the phone.
- Communicate effectively in both English and Russian.
- Minimum of 1 year of call center experience, preferably in a medical setting.
- Bilingual in English and Russian.
- High School Diploma required.
- Strong customer service skills.
- Excellent verbal and written communication skills.
- Proficient computer skills.
- Health insurance begins on Day 1.
- Comprehensive benefits package including dental, vision, life insurance, disability, and 401(k).
- Generous PTO and 8 paid holidays (including 2 floating holidays).
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About Ridge, NY
Ready to embark on a new career adventure? Look no further than the bustling job market around Ridge, New York! Nestled in Suffolk County, this vibrant area offers a perfect blend of opportunities for personal and professional growth. Imagine working in proximity to the stunning Fire Island National Seashore or catching a live performance at the Patchogue Theatre for the Performing Arts. With diverse culinary delights ranging from fresh seafood to local farm-to-table fare, there's so much to explore in this dynamic region. Join us as we connect you to exciting job opportunities in Ridge and be a part of this vibrant community today!