Patient Care Coordinator
62 Broadway Woodcliff Lake, NJ 07642 US
Job Description
Client Care Coordinator – Medical Aesthetics
HumanHire is partnering with a growing Med Spa to hire a Client Care Coordinator who will serve as the primary point of contact for clients while helping shape the patient experience and drive growth. This is an exciting opportunity for someone with strong communication and sales skills to step into a high-impact, client-facing role with clear potential for advancement.
What’s in it for you:
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Compensation: $25–$30/hr; future bonus or commission potential based on growth and retention
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Schedule: Full time, currently capped at 32 hours per week with planned expansion to 40 hours
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Growth Opportunity: Step into a developing leadership role as the practice grows and expands its client base
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Perks: Free aesthetic and wellness services
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Culture: Join a passionate, team-oriented environment focused on high-quality client care, authenticity, and long-term growth
Job Responsibilities:
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Serve as the first point of contact for all clients, ensuring a seamless and welcoming experience from inquiry to treatment follow-up
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Educate clients on med spa services, including neurotoxins, fillers, and wellness offerings, with a confident understanding of aesthetic terminology and procedures
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Consult with clients to match them with appropriate treatments based on their goals and preferences
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Drive client engagement and retention through exceptional service, follow-up, and relationship management
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Support daily operations including scheduling, client communication, and coordination with providers
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Assist with marketing efforts, promotional events, and social media engagement to help grow the brand
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Track client satisfaction, feedback, and trends to identify opportunities for improvement and growth
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Contribute to a collaborative, upbeat culture that balances professionalism with warmth and approachability
Requirements:
Experience:
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Prior experience in a med spa or dermatology office
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Strong background in client relations, sales, or front office coordination
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Exposure to or understanding of aesthetic and wellness services
Skills:
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Knowledgeable in common med spa treatments
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Excellent communication and interpersonal skills; able to make clients feel comfortable and cared for
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Sales-oriented mindset with an ability to build trust and convert inquiries into loyal clients
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Organized, proactive, and adaptable to a growing environment
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