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Social Services Program Manager

Bay Shore, NY 11706

Posted: 09/02/2025 Employment Type: Direct Hire Job Category: Non-Clinical Healthcare Job Number: 10367 Pay Rate: 70,000

Job Description

Job Title: Social Services Program Manager
We’re partnering with a nonprofit client in Suffolk County to hire a Social Services Program Manager who will oversee operations across several emergency shelter sites. This is an opportunity to step into a leadership role where you’ll guide staff, ensure residents receive meaningful support, and help strengthen critical community programs.
Compensation & Benefits:
  • $68,000 – $72,000 annually
  • Full-time, exempt role
  • Comprehensive benefits package
Key Responsibilities:
  • Oversee operations across multiple shelter locations, ensuring smooth communication and coordination between staff, administration, and community partners.
  • Provide hands-on leadership, including hiring, training, mentoring, and performance management of shelter staff.
  • Monitor site performance to ensure safety standards, service goals, and compliance requirements are consistently met.
  • Support staff in managing client cases, tracking progress, and achieving program benchmarks.
  • Manage scheduling, payroll approvals, and resource allocation to maintain efficient operations across all locations.
  • Keep accurate and confidential resident records, ensuring compliance with privacy guidelines and agency policies.
  • Assist with updating program policies to reflect current DSS requirements and best practices.
  • Respond to urgent issues and provide crisis support, including availability for after-hours emergencies.
Qualifications:
  • MSW, MHC, or a related advanced degree preferred; OR a bachelor’s in Health & Human Services with at least 3 years of case management experience.
  • At least 1 year of supervisory or team leadership experience.
  • Strong organizational and communication skills, with the ability to juggle priorities across multiple sites.
  • Comfortable handling crisis situations with professionalism and empathy.
  • Familiarity with DSS regulations, case management practices, and confidentiality standards.
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About Bay Shore, NY

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