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Customer Service/Invoicing Specialist

Freeport, NY 11520

Posted: 09/12/2023 Employment Type: Contract Job Category: Customer Service Representative/Call Center Job Number: 8896 Pay Rate: 21-22

Job Description

HumanHire is working with one of the largest employers on Long Island to help find a Customer Service Representative for their office in Freeport. In this role, the Customer Service Representative will be responsible for fielding inbound calls to obtain work orders & dispatch technicians out to client sites!

They offer:
  • Hourly rate: $21-$22/hr (plus weekly pay, bonus opportunities, 401k match, & full health, dental & vision benefits)
  • Hours: Monday-Friday, must be flexible for an 8AM-5PM or 9AM-6PM shift (with occasional rotating weekends)
  • A family-owned company that provides real growth opportunities & promotes from within!

What you'll be doing:
  • Field inbound calls from commercial clients & obtain work orders for maintenance at their various store locations
  • Dispatch technicians & third-party subcontractors out to client sites
  • Prepare reports on prospective vendors for senior management
  • Negotiate prices based on company margins
  • Add new vendors to active lists as contracts get signed

What they're seeking:
  • 2+ years of customer service experience in a retail or call center environment
  • High school diploma or equivalent
  • Excellent verbal & electronic communication skills
  • Microsoft office experience (Outlook, Excel, Word)
  • Energetic, and willing & eager to learn!

If interested, please apply to this posting with your resume and a recruiter will reach out within 48 hours!

If this is not the ideal position for you but are still interested in hearing about what other job opportunities are in your area, please visit and email your resume to!
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