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Customer Service Coordinator

Woodbury, NY 11797

Posted: 03/19/2024 Employment Type: Direct Hire Job Category: Customer Service Representative/Call Center Job Number: 9232

Job Description

HumanHire is working with one of the largest distribution companies on Long Island to help find a Customer Service Coordinator for their office in Woodbury. 

Salary: $40,000-$45,000 per year plus bonus opportunities for you to make 50% of your salary in quarterly bonuses (no sales at all!)

Benefits: Dental, Health, Vision, 401K match, PTO & life insurance

Hours: Monday-Friday, 9AM-5PM

Customer Service Coordinator responsibilities:
  • Field incoming calls from customers to provide updates on current inventory, order status & shipping information
  • Ensure products are shipped to the correct address & troubleshoot to replace any damaged merchandise
  • Work with vendors to update online inventory & pre-order products as needed
  • Ensure that customers have all necessary paperwork & payment set up in order to process requests
  • Place outbound calls to customers to confirm delivery of shipment
  • Answer customer inquiries as they arise

Customer Service Coordinator qualifications:
  • At least 2 years of customer service experience in a professional office setting
  • Associate's degree preferred
  • Excellent verbal & electronic communication skills
  • Computer savvy & comfortability over the phone

If you're interested in having a confidential conversation about your job search, please apply with your resume & a recruiter will contact you within 48 hours if qualified. Thanks!
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