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Call Center Representative

White Plains, NY 10604

Posted: 07/01/2024 Employment Type: Contract To Hire Job Category: Customer Service Representative/Call Center Job Number: 9472 Pay Rate: 20-21

Job Description

HumanHire is looking for a Call Center Representative to join a well-known insurance company that has been around for over 75 years! You will be the first point of contact for customers, assisting them with inquiries, policy information, claims processing, and resolving issues.

What's in it for you?
  • Location: White Plains, NY
  • Pay: $20-21/hour (plus weekly pay, full benefits, 401K, bonus opportunities & more!)
  • Schedule: Monday-Friday, 11:30am-8pm
  • Environment: Lively, welcoming work environment with team building events!

As a Call Center Representative you will:
  • Handle inbound calls from policyholders, providing information on coverage details.
  • Address and resolve customer concerns, complaints, and inquiries in a professional and timely manner, ensuring customer satisfaction.
  • Update customer information, process policy changes, and assist with policy renewals to ensure accurate and up-to-date records.
  • Accurately document customer interactions and transactions in the company's database.

  • Prior experience in a medical office setting/call center preferred
  • Prior customer service experience
  • Bilingual Spanish is highly preferred
  • Computer savvy & comfortability speaking on the phone

If interested, please apply to this posting for with your resume and a recruiter will reach out within 48 hours!
Apply Online

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About White Plains, NY

Ready to kickstart your career in the vibrant city of White Plains, New York? Nestled in the heart of Westchester County, this bustling metropolis offers a perfect blend of urban opportunities and suburban charm. Known for its diverse job market, top-notch schools, and easy access to New York City, White Plains boasts a thriving business scene, renowned art galleries like ArtsWestchester, top-notch dining options ranging from classic American fare to international cuisine, and popular attractions like the Westchester County Center and Kensico Dam Plaza. With a rich cultural heritage, excellent quality of life, and a plethora of parks and outdoor activities, White Plains is calling for talented individuals to join its dynamic workforce. Explore our job listings today and take your career to new heights in this exciting region!

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