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HumanHire is looking for a Call Center Representative to join a well-known insurance company that has been around for over 75 years! You will be the first point of contact for customers, assisting them with inquiries, policy information, claims processing, and resolving issues.
What's in it for you?
As a Call Center Representative you will:
Qualifications:
If interested, please apply to this posting for with your resume and a recruiter will reach out within 48 hours!
Call Center Representative
333 Westchester Ave White Plains, NY 10604 US
Posted: 07/01/2024
2024-07-01
2024-09-12
Employment Type:
Contract To Hire
Job Category: Customer Service Representative/Call Center
Job Number: 9472
Pay Rate: 20-21
Job Description
HumanHire is looking for a Call Center Representative to join a well-known insurance company that has been around for over 75 years! You will be the first point of contact for customers, assisting them with inquiries, policy information, claims processing, and resolving issues.
What's in it for you?
- Location: White Plains, NY
- Pay: $20-21/hour (plus weekly pay, full benefits, 401K, bonus opportunities & more!)
- Schedule: Monday-Friday, 11:30am-8pm
- Environment: Lively, welcoming work environment with team building events!
As a Call Center Representative you will:
- Handle inbound calls from policyholders, providing information on coverage details.
- Address and resolve customer concerns, complaints, and inquiries in a professional and timely manner, ensuring customer satisfaction.
- Update customer information, process policy changes, and assist with policy renewals to ensure accurate and up-to-date records.
- Accurately document customer interactions and transactions in the company's database.
Qualifications:
- Prior experience in a medical office setting/call center preferred
- Prior customer service experience
- Bilingual Spanish is highly preferred
- Computer savvy & comfortability speaking on the phone
If interested, please apply to this posting for with your resume and a recruiter will reach out within 48 hours!
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516-303-7700
200 Broadhollow Road
Suite 400
Melville, NY 11747